We are looking for a passionate and technically talented individual to work in a fast-paced environment whilst putting their talents to work in a broad technical role. The successful candidate will be part of our global Infrastructure and Technology Service team and based in Hong Kong. You will be responsible for the upkeep of our trading IT systems, supporting the end to end trading application and providing direct trading application support to the trading teams. The level of seniority for this role (e.g., mid-senior level) will be commensurate with the relevant experience and qualifications of the candidate. What You'll Do -Own critical incidents by identifying root causes, mitigating impact, and leading post-mortem reviews to prevent recurrence. -Ensure the seamless operation of distributed, multi-server trading systems. -Be the go-to expert for traders by providing hands-on trade floor support and direct application assistance. -Oversee UAT coordination and production software releases to maintain stability and performance. -Collaborate with Operations and Development teams to troubleshoot and resolve complex production issues. -Design and implement robust monitoring and logging solutions, enhancing system reliability and visibility. -Automate and optimize workflows, developing scripts and tools to drive operational excellence. -Drive continuous improvement by proactively identifying gaps and suggesting better processes or tools. -Engage in occasional after-hours support and testing as required to ensure smooth operations. -Mentor and guide junior team members What you offer -A degree in Computer Science or a related discipline. -At least 8 years of experience in a trading support or similar technical role. -Proficiency with Linux environments and scripting languages (e.g., Python, Perl, or PHP). -A proven track record of driving change and delivering results in a collaborative environment. -Exceptional communication skills in English (both written and verbal), with the ability to work effectively as part of a team. -Strong interpersonal skills with the ability to thrive in a fast-paced trading environment. -A passion for building quick, maintainable script solutions that are practical and scalable -A proactive mindset with the ability to identify areas for improvement while understanding existing constraints and limitations. What we offer -Dynamic and collaborative work environment -A flat management structure, where everyone's voice is valued -Fully stocked kitchen for breakfast and lunch -Attractive benefits package with discretionary bonus