岗位职责： 1）负责办公室 PC、会议室及周边影音设备的安装、维护和日常支持,包括软件和硬件； 2）负责办公室 IT 设备和耗材的采购、资产管理、库存管理； 3）负责各类应用系统的日常用户支持,包括用户账号和权限管理； 4）参与各类 IT 及弱电项目； 5）参与跨组织的日常 IT 服务台支持与协调工作。 Job Responsibilities: 1) Responsible for the installation, maintenance, and daily support of office PCs, conference room and audio-visual (AV) systems, covering both hardware and software; 2) Manage the procurement, asset management, and inventory control of IT equipment and consumables; 3) Provide daily end-user support for various application systems, including user account and access rights management; 4) Participate in various IT and low-voltage systems projects; 5) Contributing to daily IT helpdesk support and coordination across the organization. 职位要求 任职要求： 1）全日制本科或以上学历,计算机相关专业优先； 2）具备 helpdesk 相关技术支持工作经验，熟悉 IT support 知识，例如 windows/MacOS 配置、PC硬件排障以及office套件支持等； 3）具备网络和服务器端基础设施的基本知识； 4）学习和归纳总结,具备对开放性问题进行独立调研和查找解决方案的能力； 5）具备良好的英语及普通话的书面和口语能力。 Requirements: 1) Full-time Bachelor's degree or above; degree in Computer Science or related field is preferred; 2) Relevant working experience in Helpdesk Support Knowledge in IT support, such as Microsoft Windows and MacOS configuration, PC hardware troubleshooting , and Microsoft Office Suite support; 3) Possess foundational knowledge of network and server side infrastructure; 4) Strong learning agility and analytical skills, with the ability to independently research and identify solutions for open-ended problems; 5) Good command of written and spoken English and Mandarin.