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#2119
Technical Pre-Sales Engineering Analyst SR
上海
售前
As Technical Pre-Sales Engineering Analyst SR, your mission will be to design the best technical solution for our prospects and help the commercial team accelerate the deal and onboarding. Present since the beginning of a commercial pipeline, being the face of our solution alongside the Commercial Owner. You will also be responsible for: -Work closely with the Commercial Team to understand complex merchants's needs and define the best technical solution to solve them; -Lead technical calls with different audiences: presenting our solutions and/or exploratory discovery meetings to understand the customer's business case; -Work with Internal Teams (Product, Regulatory, Finance, Devs) to design and validate the merchant business case and needs, always seeking the best solution; -Prioritizes, communicates, and mitigates issues and risks with internal and external stakeholders promptly and clearly; -Prepare a high-quality documented solution proposal that is going to be delivered to the merchant and used by Internal Teams as a guide to the Implementation Project; -Report to internal stakeholders weekly on the progress of all of your work with the merchants; -Communicate clearly with the integration team to handover the project so that it leaves no room for misunderstandings and guarantees a frictionless merchant experience Main requirements for this position: -Technical background, with a focus on Web-based/cloud applications, and API communication; -Payment industry background; -Ability to coordinate effectively with people across geographically diverse cultures; -Merchant-facing skills, effective interpersonal relationships, and demonstrating professional and technical credibility; -English proficiency; -A strong Team Player, helping to develop the Pre Sales Engineer Team alongside our Growth. What else would we like to see? -Develop and maintain strategic partnerships with key stakeholders and decision-makers within client organizations to understand their business objectives and align our payment solutions accordingly; -Experience in Payments Market, E-commerce, or similar industries; -Stay abreast of industry trends, regulatory changes, and technological advancements to provide informed recommendations and maintain a competitive edge; -Encourage a culture of continuous learning and innovation within the team, promoting knowledge sharing; -Collaborate with the compliance and risk management teams to ensure adherence to industry standards and regulatory requirements.
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Yuri Liu
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